CONNECTICUT — Gov. Ned Lamont's 20th executive order, designed to help slow down the spread of the new coronavirus, means more changes for retail establishments, including grocery stores.

Effective Friday, every retail establishment in the state will be required to take additional protective measures to reduce the risk of transmission of COVID-19 between customers, employees, and others such as delivery drivers and maintenance workers.

The order requires the commissioner of the Economic and Community Development to issue mandatory statewide rules prescribing the protective measures. Such rules supersede and preempt any municipal orders.


Below are the new store rules that go into effect Friday. The rules were posted by the state Economic and Community Development.

  • Occupancy capped at 50 percent of store capacity. At entrance, staff will maintain a count of the number of customers entering and exiting stores.
  • Clearly mark 6-feet spacing in lines on floor at checkout lines and other high-traffic areas and, as much as practicable, provide ways to encourage 6-feet spacing in lines outside the store.
  • Post conspicuous signage and floor markings to direct customers and limit bottlenecks and/or encourage spacing and flow in high-density areas.
  • Have aisles be one-way in stores where practicable to maximize spacing between customers. Identify the one-way aisles with conspicuous signage and/or floor markings.
  • Maximize space between customers and employees at checkout lines, including, but not limited to, only using every other checkout line, where and when possible.
  • Install Plexiglas shields to separate employees from customers at checkout lines and other areas in the store where practicable.
  • Communicate with customers through in-store signage, and public service announcements and advertisements, there should only be one person per household during shopping trips, whenever possible.
  • Discontinue all self-serve foods (e.g., salad bar, olive bar) and product sampling.
  • Allow touchless credit card transactions. If not possible, sanitize credit card machines (including pen) regularly and consistently.
  • Cart and basket handles sanitized between uses (by staff).
  • Wherever possible, employees will wear gloves and face masks at all times that they are interacting with customers and/or handling products.

See also: Latest Town-By-Town Cases As Numbers Rise

(To sign up for free, local breaking news alerts from more than 100 Connecticut communities, click here.)

Subscribe